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A unique opportunity to play a key role in building Dustin’s position on the market!
We usually respond within
We are now looking for a Project Manager to join our team in Finland in the Espoo office. The team works closely together with our local and Nordic sales teams to find the best solutions in order to meet and exceed our customers’ needs and expectations. In this role you are responsible for onboarding new large and/or complex customer contracts and large rollouts for existing customers. You provide expertise during the sales phase to support sales in larger bids. You are responsible for project management and a handover to other operational function.
In order to succeed in this position, you should be structured and have an active, customer-oriented and service minded attitude, experience from a customer service environment and experience of project management. You also have a proactive and structured way of working, combined with a good understanding of the Sales and Operational processes and an ability to work with customer and other stakeholders.
Curious and courageous
Detail-oriented and thorough
Empowering and responsible
A team player who likes to coordinate with others but who is also comfortable working independently
About the position
Main task will be customer onboarding, larger/complex cases
Understand agreements, customer’s organization and customers business in general
Act as a customer’s representative within Dustin taking also in consideration Dustin’s interest and assets
Escalation point for operational matters during the project with customer and internally in Dustin
Communication and information, including regular project status meetings with the customer and account team according to project plan
Lead, coordinate, monitor and report the project phases against project plan
Work proactively to prevent potential contractual breach e.g. delays in project
Continuously and proactively look for improving “best practice” at Nordic level with focus on automation and standardization
Engage a dialogue with customer on improvements during projects and coordinate Dustin’s stakeholders to fulfill the changes
What we offer
We believe we offer so much more than what benefits on a list can say. But you won’t know that until you join us. So we will still want to list a few:
Exciting development and career opportunities, where we grow together
A unique opportunity to be part of Dustin's transformation journey
A chance to make an impact that matters in a company with a strong focus on sustainability
An informal and inclusive culture where we "win as a team" and care for each other
Benefits to promote a healthy work environment and lifestyle
A flexible work-life where we embrace the mix of working digitally and from the office
Fluency Finnish and English, both written and spoken
Experience in leading larger projects is an advantage
Experience from project management methodology is a merit
We believe our colleagues are the key reason for our positive development. And we believe our development is what gives you the possibility to grow. That is why we can promise you one thing:
You keep us moving. We keep you moving.
We want a good match! If needed, we will perform multiple interviews and sometimes a case study test. This ensures we find the right person for the right role based on a fair data driven basis. Depending on the role and location, some of the meetings can be on Teams. If you have any questions regarding the position, please contact the recruiter Kari Salmiby email: email@example.com.
We will screen and evaluate candidates on an ongoing basis, and close the job ad when we have found the right person for the role. We encourage you to send your motivated application and resume in English as soon as possible.
For an effective recruitment process please add your salary range in the application.
Dustin is a leading online IT partner in the Nordics and the Benelux. We help our customers to stay in the forefront by providing them with the right IT solution for their needs.
We offer approximately 280,000 products with related services to companies, the public sector and private individuals. Sales for the financial year 2020/21 amounted to approximately SEK 15.9 billion and just over 90 per cent of the revenues came from the corporate market.
Dustin has approximately 2,400 employees who are passionate about and believe in technology and the possibilities it offer. The company has been listed on Nasdaq Stockholm since 2015 with headquarters in Nacka Strand just outside central Stockholm.